I went thru Florida Blue Sales department to renew my plan for 2022. To be able to use my prescription plan and not have to go through calling and calling to get this resolved. For specific questions regarding your benefits, including claims, prior approval andcare management, get in touch with your local BCBS company. That's over $13K per year. P.O. Find My BCBS Company I have called FLorida Blue, Care Centrix & US Meds to requests my needed supplies. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Call us Members Talk to an advocate Mon - Fri: 8 a.m. to 6 p.m. Have been with them since 2013, no more! Get in touch with a Blue Stream Fiber customer support team member. Box 1798, Jacksonville, FL 32231-0014, Plan Payments, P.O. Every time I have ever called them, another simple example, the first question on their automated system has been 'Push 1 if you are calling to make a payment.' Insights, information and powerful stories on how Blue Cross Blue Shield companies are leading the way to better healthcare and health for America. Heres everything you need to know about it. Toll-free using the appropriate AT&T Country Code found here. While trying to take these I choked and aspirated my lungs giving me pneumonia. These companies are Independent Licensees of the Blue Cross and Blue Shield Association. **************************** Check out the changes and updates to our plan in 2023. We understand and have been told if I would have gotten a different plan than I would have had to start over, but because I have the exact same plan and it had to be in my own name due to my wife having to go on Medicare all my deductibles and copay carry over to the new plan number. ET; Sun - Closed. They keep transferring you to different reps, you have to keep repeating your info, and you cant understand a word they say to even take care of your problem. I am having severe diarrhea, with terrible cramping and extreme bloating; which is affecting my overall quality of life. 1-866-820-9199 Capital BlueCross - 888.878.0151. After hours, feel free to leave a message and we'll get back to you within 24 hours. Florida DCF phone number A doctor working for Florida Blue - Dr. Vanessa Antoine. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. ID #H38552303 Mon-Fri 8:30 AM - 12 PM AND 1 PM - 5 PM. Specialty Pharmacy Program This complaint was posted by a verified customer. They changed the name of the plan and the way it was understood in the system. ComplaintsBoard.com is a leading complaint resolution website on the Internet. What are your Customer Service hours? The latest review, P. O. Consumers are being provided with reward debit cards with misleading information, where the printing of the card clearly states "FUNDS DO NOT EXPIRE;" however, there is an expiration date on the card. I AM REQUESTING ANOTHER REVIEW FOR APPROVAL OF VIBERZI FOR MY MEDICAL CONDITION. Contact us 24-hour member self-service For coverage approval status, copies of forms and more, sign in to your account or call our Automated Assistant at 1- 800-352-2583 anytime, day or night. CORRUPT THIEVES, LIMITED BENEFIT, LOTS OF HASSLE - I pay over $1000 a month and get very limited benefits for that large expense. Office of the Inspector General just tranfred and transfred. However, there are no X-rays, mri's, sonograms, ultrasounds, scopes, bloodwork, or any other test that can diagnose/monitor Irritable Bowel Syndrome. i need the MRI for my prostate . Also none of my PCR tests were covered as well. 10;30 am! We use cookies on this website to give you the best experience and measure website usage. it sucks to be stuck with florida blue could find any other options. Program (FEP), State Account, Medicare and BlueCard lines of business. Well start sending you the news you need delivered straight to you. DCF Florida email address: Substance Use Treatment & ResourcesLearn more about substance use disorders and find a treatment provider that meets your needs. , - VIBERZI (eluxadoline) - Reduces episodes of diarrhea and abdominal pain in IBS-D. We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex. Florida Blue currently employs approximately ~12,000 people. H36376770, Desired outcome: Box 660289, Dallas, TX 75266-0289, Florida Combined Life Insurance Company, P.O. ACCESS Central Mail Center Available 24 hours a day, 365 days a year. (Voice & Text messages OK) Thank you! This by far was one of the worst customer service experiences. Absolute worst most unsavory most unethical company ever. Every call is a chllange to get correct information. I feel appropriate action should be taken. Learn how to contact your local Blue Cross and Blue Shield company, as well as other key areas. What???? . customer service contacts 1.0 116 complaints File a complaint Table of contents Verified Follow Share Call +1 800-352-2583 Go to website www.floridablue.com Send mail socialmediasupport@floridablue.com Directions 4800 Deerwood Campus Parkway Florida, Jacksonville 32246 United States Complaints Contacts Florida Blue phone numbers +1 800-352-2583 8 3 Had I done this intentionally I would deserve the loss. Members All Member Forms Desired outcome: 1317 Winewood Boulevard Second and the worst part is customer service. Can't find my account. According to the ACG, there is not enough information yet to recommend these medications to everyone with IBS-D. And MY DEDUCTIBLE HAS BEEN MET! I saw online the web site is down for update, they need a working web site, 24 hours a day, 7 days a week! i have a icd medical device. I am now searching for new coverage, because you obviously do not value your dental patients. Our best suggestion is 'DO NOT sign up with Blue Cross Blue Shield of Texas. This is my 3rd state complaint with them having to do the right thing each time. They need to hire someone who does. I have a lot going on and would hope that the customer service department for my medical coverage could help explain my benefits or find solutions to my concerns not ridicule me via chat. Agent Service Center. And I hope that the Insurance Commissioners Office fines them for their total incompetence. This website does not display all Qualified Health Plans available through HealthCare.gov. I contacted the chat to inquire about my co-payment for imaging, as I am scheduled for an up-coming surgery. Box 260070 Customer Service. - Xifaxan (rifaximin) - Short term antibiotic. Despite my possesion of a 1095-c! Try to use this waste of money insurance and all providers near me are at least 60+ miles lol. MyBlue : Log In | Sign Up; Our Plans. Florida Blue paid $0. Chat Already a Member? Call the National Information Center at 1-800-411-BLUE (2583) weekdays from 8 a.m. to 8 p.m. Eastern time. Indiantown. There is so many diffrent log ins for florida blue, its imposible for member to find the right one. Fix your online systems for dental. - Antidepressants- Tricyclic antidepressants and selective serotonin reuptake inhibitors (SSRIs) may work to reduce symptoms of IBS-D through their action on neurotransmitters in the intestines. on hold right now! Fighting now with BCBSFL as they claim that they do not have an EOB! You may access the Nondiscrimination and Accessibility notice Candy claims to have attempted to call me once on On 10-18-2022 I went to Broward hospital Account number [protected] the balance I have to pay back is to Hight I call Florida Bleu the argent say they can't help me reduce the bill but it's too high and I can't pay it. Mortgage FAQs. Box 45132, Jacksonville, FL 32232, Florida Blue Group Ancillary, Dept. Would like the double billed amount of $750 refunded to me. I do not feel that Florida Blue, or I in the way of deductibles, should have to pay for their mistake. Desired outcome: A link has directed you to this review. For other language assistance or translation services, please call the customer service number for your local BCBS company. Working hours of Customer Call Center: Monday to Friday at 8:00 AM to 5:00 PM Healthy Addition Prenatal Program 800-955-7635, Option 6 Call center open from 8:00 am to 6:00 pm. For more information, view our privacy policy. Monday to Friday +4. Polskie, The personnel I dealt with wereDanielle Richards, Samantha, Fabian, Katie, Michelle, Krystal, AsIa Suganvhiran, and Seldia,Carlos, during the course of this debacle, Samantha the supervisor admitted that the data entry was human error in billing, Desired outcome: Thrid rep was connected to tech support. why cant i just send receipt in for reimbursement, Desired outcome: My screening mammogram and DEXA were covered with zero copay. incorrect information about a Dr cost me $, as well searching for a new Dr. Desired outcome: Retail Pharmacy Program Blue Cross and Blue Shield Service Benefit Plan Retail Pharmacy Program P.O. Box 1770 I should not have to keep paying copayments for my prescriptions, this has gone on long enough. Home Equity Customer Service. BCBSFL said that provider never submitted EOB in timely manner (which they did in fact submit). All I owe is $114.25. * Required Date: Sun. Florida Blue Customer Service Representative Hourly Pay Updated Mar 24, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Total Pay Estimate & Range Confident $19 / hr Total Pay $18 / hr Base Pay $1 / hr Bonus $19 / hr Click here to get notifications about new complaints of Florida Blue. Check out the changes and updates to our plan in 2023. So I called and was transferred around FOR OVER TWO HOURS, one employee that helped me and deserves commendation is Karina Atkinson of the UK in the sales department; I welcome you to pull all the tapes of calls made on that date by me; it ought to be used as an example of how NOT to manage an issue; it was chaos and the incompetence of the data entry employee is EPIC! After a long hold i was told i would get a call back! 1158, P.O. This is ridiculous. Reset my questions. Last January I got insurance thru my full time employer, I received a bill for my ACA polocy that was automatically renewed. - VIBERZI allows me more comfort and confidence when going out, with fewer accidents, less abdominal pain and fewer trips to the bathroom. Unsubscribe easily. One would assume the situation was taken care of. Amend my 1095-a and rescind an unused and unwanted polocy. Why tf were you blowing up my phone months after i enroll . This review was chosen algorithmically as the most valued customer feedback. 4236 NW 120 Ave Coral Springs, FL 33065. We value your privacy. Discuss the issues you have had with Florida Blue and work with their customer service team to find a resolution. Thank you. Florida Blue deals in the Insurance and Healthcare Solutions industry and offers products such as Health Insurance According to the latest report, Florida Blue has generated US$19 billion (2018) and net income being US$1 billion (2018), 116 I ask for a name of someone only for them to say we have to give them YOUR information (which they ask a dozen times for in 1 conversation) & they will call you back. Capital Health Plan - 866.469.5662. It took 3 calls and 32 minutes on the phone to just get my PCP changed. Fraud Hotline Initial Florida Blue complaints should be directed to their team directly. Hybrid remote in Jacksonville, FL. I have been able and willing to pay but they cancelled. Select Blue Cross Blue Shield Globalor GeoBlue if you have international coverage and need to find care outside the United States. It's just one of the benefits the Blues offer to help improve access to high-quality and affordable healthcare, and one of the ways we're helping to transform the healthcare system for the better. Informed me if had access to 13k monthly I qualified. Precertification.
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