Discover the options below to determine which service best suits your needs. Guangzhou Baiyun International Airport Guide, Delhi Indira Gandhi International Airport Guide, Toronto Pearson International Airport Guide, Mumbai Chhatrapati Shivaji International Airport Guide, Hyderabad Rajiv Gandhi International Airport Guide, Shanghai Pudong International Airport Guide, Louisville Muhammad Ali International Airport Guide, Kolkata Netaji Subhash Chandra Bose Airport Guide. There are 90 boarding gates dispersed between two terminals that are opposite each other and within walking distance. Applicants should indicate extension application under the Revise Booking Info function by adjusting the Revised Departure Time. Foreign travellers who plan to visit Mainland China can apply for a Mainland China Visa at the China Travel Service (Hong Kong) Limited (CTS) counter at Hong Kong International Airport. Use the kiosk for self-service check-in, 2. the safety and security of airport operations. Test result will be availableon the next day of specimen collected. Terminal 1 Arrivals: 7-Eleven (before Immigration Hall Arrivals L5) Tonkotsu 8 (Level 5) Tai Hing (Level 5) Tonkotsu (Arrivals, Level 5). Welcome to Hong Kong Ocean Park Marriott Hotel Make our island resort your home in Hong Kong Choose Hong Kong Ocean Park Marriott Hotel for your next getaway. It varies according to destinations and airlines. Any person who fails to comply with the testing notice commits an offence and may be fined a fixed penalty of $5,000. HKIARaCE is established in May 2014 with an aim to promote work-life balance and well-being of over 73,000 airport community staff working in Hong Kong International Airport (HKIA). A passenger aged 18 or above can bring in duty free of - -. In addition, there arepay-in loungeswhere passengers can enjoy refreshments, internet access and shower by paying a reasonable fee. We have implemented measures to protect the health of those who work at and use the airport. 1. Play Areas Two locations: T1, airside, Departures Level, between Gates 23 25 North Satellite Concourse, airside, Departures Level, between Gates 509 510. (HONG KONG, 23 March 2020) With support from the Government, the Airport Authority (AA) today launched a new round of HK$1 billion relief package for the airport community in view of the continuing impact brought by the COVID-19 outbreak. Is there any shower facility in the terminals? Yes, the Airport Express offers free In-town Check-in in Kowloon and Hong Kong Stations*, allowing passengers to check in during the opening hours of their check-in counter on the same day not later than 90 minutes before take-off. For checked baggage, weight limitation varies according to airlines. Hong Kong Science Park provides free parking offer and EV charging car parks. Hong Kong Airport (code: HKG) is a massive complex featuring two terminals (1 and 2), and two separate concourses (North Satellite and Midfield). 4. There are currently no important alerts. There are plenty of ways to pass the time during a layover at the Hong Kong International Airport. For more information and priced details, please contact the operators. Renaissance Hong Kong Harbour View Hotel. For more information on fares, schedules and routes, visit the MTR website. 3. A meet and assist service is available for passengers at a reasonable charge. 1. Not in the cabin baggage. Travelex Terminal 1, Airside, Departures, L6 Terminal 1, Landside, after customs, L5, Arrivals. Each hand baggage carried onboard an aircraft must not exceed 56cm x 36cm x 23 cm (22" x 14" x 9"). Search all airport information at your fingertips. Get to Innocentre by car. 9. the airport? Head to Terminal 1 to shop at the SkyMart or Terminal 2 to the SkyPlaza to be entertained. Those who fail to comply with the instructions will not be allowed to pass the security control point and may therefore be unable to board their flights. Read our, Your Trip to Hong Kong: The Complete Guide, Airport Code, Location, and Contact Information, Hong Kong International Airport Tips and Tidbits, https://www.hongkongairport.com/en/flights/arrivals/passenger.page. Please click for more information. My dad crawled under the seats so as to be out of the way. There are longterm parking options in Car Park 4's outdoor lot (in Zone 5/F), as well as Car Park 5 (past the Ground Transportation Centre) and the SkyCity Car Park (located on the other side of Terminal 2). Each day thereafter: $125 2. 2. 1 Harbour Road, Wanchai, Hong Kong, China. Airlines will receive full waiver for five months on parking and airbridge fees for idle passenger aircraft, and 40% reduction of passenger aircraft landing charges for four months, among other relief measures for airlines covering ramp handling, maintenance and airside vehicle-related fees. Is there any place for transfer passengers to take a rest or sleep while they are If you are taking a connecting flight at Hong Kong International Airport, please clickhere for detailed transfer/ transit procedures. Enter keyword to filter airport facilities or services: Select a category to filter airport facilities or services: All Categories Baggage Business Service Emergency Assistance Family Assistance Passenger Assistance Phones, Internet and Charging Facilities Lounges and Resting Facilities Special Needs Access The Airport Express links the airport directly to Hong Kongs central business district while public buses connect the airport with most parts of the city. Measures for the aviation industry will . Passengers who want to take the test by Raffles Medical Group can visit the Airport Medical Centre. If you'd like to spend the night in a bed rather than a public bench, the Hong Kong Airport has two dedicated hotels: Refreshhh by Aerotel and the massive Regal Airport Hotel, both airside in Terminal 1. The Hong Kong Airport has about 3,000 spaces for hourly, daily, and long-term parking. ParkingEverything you need to know about airport parking. All airport car parks have been converted to automated parking. The Airport Authority Hong Kong (AAHK) is required to ensure the operations of HKIA comply with the safety and security requirements of CAD in order to obtain an Aerodrome Licence from CAD for operating the Airport. HKIA Commercial Building- Hong Kong International Airport, standing right next to Ground Transportation Centre, is a world-class business, conference and club facility catering to the needs of business travellers. Generally passengers can take liquid items purchased at shops, located beyond the security screening check points, at HKIA onto their departing flight. You may pick up your arriving friends and relatives in arrival halls. What are the immigration requirements of Mainland China? Payment Method 3. "My HKG" Mobile AppSearch all airport information at your fingertips. If you fail to do so, you will not be allowed to proceed through the screening point. The Airport Express train travels between the airport and central Hong Kong in 24 minutes, departing daily in 10 12 minute intervals from 5:54AM 12:48AM. There are coach / Skylimo service from HKIA to Macao via Hong Kong-Zhuhai-Macao Bridge (HZMB). Please visit thewebsite of Hong Kong Tourism Board (HKTB)which provides a lot of useful information about transit tours or other tourist attractions. Do the liquids have to be in their original containers? What are the customs requirements of Hong Kong? Whom should I contact if I have lost my properties inside the terminals? *From 10 April 2020 onwards, free In-town Check-in Service will be suspended until further notice. Where can I find past flight information? Steve. Attach the baggage tag to your checked luggage and proceed to the self-service bag drop machines. To avoid inconvenience at the security screening point, passengers should pack medication in LAG form that is not required for the flight into the hold baggage. You can take on board all solid cosmetics and so a standard lipstick would be acceptable as would solid deodorants. Western palates might rather prefer the hamburger selection at Beef & Liberty, Dean & Deluca (both on the departures level of Terminal 1), or Wolfgang Puck Kitchen in the Arrivals Hall. Beyond that, you should pack in your hold baggage. we actually just slept on the floor because we were so tired and didnt have to time to look for somewhere better. 4. What is the exemption for medication in LAG form? Charges: HK$115 (approximately US$15) per person. "Car Parks" means the Car Park 1, Car Park 4 and Urban & Lantau Taxi & LGV Parking Areas of the Hong Kong International Airport. Passengers may unwind and get some rest in our airline lounges, pay-in/corporate lounges or resting lounges. Those who wish to travel into other parts of China may need to obtain a Chinese visa ahead of time. Normally, a 1-litre plastic bag can comfortably fit five 100ml containers. Retrieved Jan 26, 2021. Please contact your travel agents orairlines for any questions about air tickets such as ticket price or changing ticket information. Baggage porter, baggage storage and delivery services are available at HKIA. Can I enjoy free wireless Internet access in the terminals? Please re-pack those essential LAGs you require to take with you into the aircraft cabin. Hong Kong International Airport is served by a highly efficient and comprehensive transport network. In-train Wi-Fi Service, Complimentary In-train Power Charging Service in Designated Cars, Airport Express Service Guide (PDF leaflet). Terminal 2 Landside: 7-Eleven (Check-in Hall, Departures 5 Mainland/Macau Transport Center) Hung Fook Tong (Arrivals, Level 3). Rental relief totaling HK$320 million will be provided to airport shops and restaurants paying a fixed rent. Not unless they are in containers no larger than 100ml and placed in a clear re-sealable plastic bag with maximum capacity of 1 litre. Protect and lock your bags as you would sleeping elsewhere in public. Click here for the approximate taxi fare to some common destinations in Hong Kong. Arriving passengers can be met at the aircraft gate and helped all the way to the GTC or car parks. in US and EU. 1. "Kai Tak Airport in Hong Kong: Remembering the glory days." FHWA. Global Exchange Terminal 1, Airside, Departures, L6 Terminal 1, Landside, after customs, L5, Arrivals. Here, you'll find cozy recliners, charge stations, and nearby massage services. Please contact your airlines for assistance. 6. service charge? Diabetic passengers are allowed to carry sufficient insulin and hypodermic needles necessary for in-flight use, subject to provision of medical evidence. Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Select your seat and print your boarding pass to save time at the airport. If you dont have your own mobile device to connect to the internet, you can use a desktop computer with free internet access at any one of 36 locations (with 94 desktop computers available) airside in Terminal 1 and Midfield Concourse. Whom should I contact for any questions about my air ticket? 2. The 35.3km journey between the Airport and the city takes as little as 24 minutes. Measures for the aviation industry will be worth around HK$630 million. Nationals of some 170 counties and territories can visit Hong Kong visa free for a period ranging from seven days to 180 days. Passengers should comply fully with the instructions of the security screening officers who have the final decision regarding what liquids, aerosols and gels that are unacceptable beyond the screening point. 5. The hotel's vehicle entrance is located on Mody Road, with valet parking service available daily from 7:00 AM to Midnight. Retrieved Jan 26, 2021. 2. waiting for their. Passengers need exact fare or Octopus card. 10. We have implemented measures to protect the health of . Retrieved Jan 26, 2021. Parking Hyatt Regency Hong Kong, Tsim Sha Tsui offers valet car parking at HK$80 per hour (minimum two hours), available on Level B3. HKairportshop.com is HKIA's official online shopping platform, providing over 6,000 beauty, wine, and lifestyle hot picks. Passengers are also advised to check with theirairlinesfor transfer arrangement. $16. There are about 60 restaurants, coffee shops, and concession kiosks to choose from. Is transfer visa required for a transfer at Hong Kong International Airport? The Octopus card is a reusable contactless stored value smart card for making electronic payments in online or offline systems in Hong Kong. Please visit the website ofCustoms and Excise Departmentfor details or check with yourairlines. Check out our Hong Kong Airport Layover Sightseeing guide or explore Things to do in Hong Kong on Tripadvisor. bag? All Rights Reserved. Car Parks 1 & 4 are convenient for Terminal 1. How can I get to and from Hong Kong International Airport? No. Free WiFi is available at Hong Kong Airport. For more details, please visit Powdered Formula section at the Customs and Excise Department website. Those who are tasked with traveling from one end of the airport to the other should expect to walk long distances because, despite the train that connects HKG's two terminals and two concourses and the many moving walkways within them, the airport, in its entirety, covers miles of land. 1. Please clickherefor details. Whether you have a layover, overnight sleepover or you are just quickly passing through, our. Shops and restaurants at the airport are encouraged to accept a wide range of currencies to provide more convenience to passengers. To facilitate the screening process, it is recommended that amounts under 100ml be placed in a 1-litre plastic bag, with other liquids. Whether you have a layover, overnight sleepover or you are just quickly passing through, our Hong KongAirport Guide is a great place to start planning your visit. The Aviation Discovery Center on level 6 of Terminal 2, for instance, is a lesson in the history of Hong Kong aviation that appeals to kids and adults alike. Powder formula is not classified as LAGs and the restriction does not apply. Where can I check the latest flight information? 2. Yes, if such items are in containers no larger than 100ml and placed in a tranparent re-sealable plastic bag with maximum capacity of 1 litre . The service is arranged by airlines or their handling agents. All pre-departure and post-arrival quarantine and testing requirements have been removed. If the container is larger than 100ml, it should be presented separately to security for x-ray inspection. Pursue your aviation dream by joining us today. Wear comfy shoes! Can I check whether the items carried are prohibited / controlled items? All other LAGs should be re-packed into your hold bag, subject to IATA Dangerous Goods Regulation, before you check in. What do I need to do with my transparent re-sealable plastic bag? The state-of-the-art campus is also less than 45 minutes away from the airport and the Shenzhen border. juice with no sugar added, for in-flight use, they are allowed to do so but is subject to provision of medical evidence. Is there any gym or swimming pool in the terminals? For details, please click here or contact the bus operators. Know your baggage allowances for check-in and cabin. 2. Passengers are allowed to take essential medicines sufficient for the flight. service charge? Can I carry spare sets in my hand baggage? Phone Number: +852 -2181 8888. Premium Economy counter: Aisle C You can find more details at the Customs and Excise Department website. Free WiFi is available, and there are plenty of power outlets with which to charge your mobile devices; however, be advised that they only take Hong Kong/English plugs and USB. See Airport Lounges in the guide below for location and hours. Get indulged in this one-stop, airport-based online shopping platform. Despite its daunting size, though, Hong Kong International Airport's minimalistic layout aims to keep stress levels to a minimum, because that's what every traveler really wants. Can I apply for a Mainland China visa at Hong Kong International Airport? Please DO NOT go through immigration and reclaim your baggage.For passengers with checked baggage, please present the airline baggage tag receipt to the counter staff for customs clearance and baggage transfer. They cost about $50 USD (although fares are not fixed, so ask ahead of time). In this guide we may refer to locations as landside and airside. Where can I charge my notebook battery? 14. You can pick up your baggage upon reaching your destination port. New Round of $1 Billion Relief Measures for Airport Community. You may carry a couple of spare pairs in your cabin baggage, provided that they can fit into a 1-litre plastic bag. In fact travellers positive reports include relaxation rooms, resting rooms, semi-secluded lounge chairs near gates, comfortable sleeping chairs behind shops near a food court, and lots of armrest-free chairs in out-of-the-way areas. 3. at HKIA? Do toothpaste and shaving foam qualify as LAGs? Click here for the retail shops available at the airport. Airport Parking Hong Kong Airport Parking Information Parking Options Hong Kong Airport has two car parks. Real-time passenger and cargo flight information. The daily max for Car Park 4 is about $25 USD (or $192 in the local currency). What is the and relatives off? Distance from Property: 37.4 KM. Can I check in my pet at the airline check-in counter and where should I reclaim my I wear disposable contact lenses. We recommend passengers arrive at the airport in good time. Hong Kong Airport. Where can I get such a transparent, re-sealable plastic bag of the required size? Storage rate and other details can be found here. Do I need to reclaim my baggage before I take a ferry from the airport to Mainland Be careful about staying landside. Useful Information. First 3 days: $315 1. Alternatively, you may take a taxi which offers a fast and flexible way to downtown Hong Kong. It is open from 05:30 in the morning to 01:30 at night, Monday to Sunday. Search all airport information at your fingertips. LAG form medication, including Chinese medicine and "off-the-shelf" LAG medication such as cough syrup or contact lens solution, is exempted from the 100ml requirement. Car park users are required to use your Octopus Card, Visa, MasterCard or UnionPay Card to enter the car parks and settle payment at . Whether you're going from Hong Kong Airport to Kowloon City or from Disneyland to Hong Kong Airport, get where you're going with the Uber app you already know. Airport Authority Hong Kong. 1. Hong Kong SkyCity Marriott Hotel. For any queries about the immigration requirements of Mainland China, please contact your travel agents or the Embassy of People's Republic of China in your countries. Is there any porter, baggage storage and delivery service? Paid massage and nail beauty services are available at the airport. If the information above is inconsistent with that released by the Government, the latter shall prevail. In Hong Kong, a taxi can carry up to five passengers. 4. A SirNorman Foster masterpiece from the late '80s, this modern (and enormous) airport was voted one of the Top 10 Construction Achievements of the 20thCentury by the Construction Industry Manufacturers Association. The airport that came of it has become the world's busiest cargo gateway and one of the world's busiest passenger airports, seeing 70-some million passengers per year. To report errors or to add/update any items mentioned in the guide:update the airport guideorwrite a review. Clickhere for the check-in aisle your airline is using. What are the rules for taking liquids, aerosols and gels in hand baggage by departing . All Rights Reserved. Below are the rates for cars using either one of these car parks, followed by the rates charged for motorcycles. Do I need to reclaim and check in my baggage during transfer at Hong Kong International Buses depart from the Terminal 2 coach station. 1. Upon arrival at the airport, passengers can purchase a same-day ferry ticket at the ferry ticketing counters at Transfer Area E2. WiFi is available throughout all terminals, but the signals tend to be stronger in some areas. HKG is divided into two terminals, with Terminal 1 being the one of the biggest terminal buildings in the world and Terminal 2 being merely a check-in point for travelers who are then transported over to Terminal 1, where their flights take off. What should I do if I have lost my properties on my flight? Phone Number: +853 -2886 1111. Intended Car Parks users should check the Car Parks space availability at the relevant Car Parks. 3. 1. For a splurge, opt for a convenient taxi ride instead. Can I bring my pet (dog, cat and etc.) What is the minimum connection time between flights? Visa requirements for Hong Kong are available at thewebsite of Immigration Department. Please clickhere or contactyour airlines for further information. It is acceptable as long as the plastic bag is transparent, re-sealable and no larger than 1-litre capacity. Hong Kong airport is served by the following airlines: Aeroflot Air Astana Air Busan Air Canada Air China Air Explore Air France Air India Air Mauritius Air New Zealand Air Niugini Air Seoul AirAsia All Nippon Airways American Airlines Asiana Airlines Aurora Airlines Bangkok Airways British Airways Cathay Pacific Cebu Pacific Air China Airlines China Eastern Airlines China Southern Eastar Jet Egyptair EL AL Israel Airlines Emirates Ethiopian Airlines Etihad Airways EVA Air Eznis Airways Fiji Airways Finnair Garuda Indonesia HK Express Hong Kong Airlines IndiGo Japan Airlines Jeju Air Jetstar Jin Air Juneyao Airlines Kenya Airways KLM Korean Air Lanmei Airlines Lufthansa Malaysia Airlines Malindo Air Mandarin Airlines MIAT Mongolian Airlines Myanmar National Airlines Nepal Airlines Peach Aviation Philippine Airlines Qantas Airways Qatar Airways Royal Brunei Airlines Royal Jordanian S7 Airlines SAS Scoot Shandong Airlines Shanghai Airlines Shenzhen Airlines Sichuan Airlines Singapore Airlines Sky Angkor Airlines South African Airways SpiceJet Spring Airlines Swiss Tway Air Thai AirAsia Thai Airways Thai Smile Airways Turkish Airlines United Airlines VietJet Air Vietnam Airlines Virgin Atlantic Airways Virgin Australia Xiamen Airlines. Customers can pick up the order at the airport 90 minutes after ordering or enjoy free local delivery upon net spending of HK$100. The on-site IMAX theater or GreenLive AIR (also located on level 6 of Terminal 2) could also help to occupy your mind while waiting for a flight. You may meet your friends and relatives there. Transportation LIMOUSINE SERVICE A limousine service is available upon request. Departures are located on the upper level of Terminal 1 and arrivals on the lower. First and Business class counters: Aisle B. Keep abreast with HKIA's latest developments. 1. is a reasonable quantity? Do you want to make the most of your stopover or long layover by getting out of the airport to do some sightseeing? Skypier also provides speedy ferry service to and from HKIA and Macao. Exemptions apply. 1. How much time is needed for airline check-in? Passengers should check in their items that are not needed for in-flight and have their 1-litre plastic bag and / or any exempted items ready for inspection. The Airport Express links the airport directly to Hong Kong's central business district while public buses connect the airport with most parts of the city. 8. Proceeding past the security control point without complying fully with all security requirements is liable to police arrest and criminal prosecution.